Posted on June 27th, 2017
We were recently contacted by a new customer who found us by recommendation from a company we support on a regular basis. This customer based on the south coast had returned to their machine, an Emag VSC 400 Duo with Sinumerik 840D and 611D drives and suffered huge issues. On returning power to the machine, a large bang was heard and machine power was lost resulting in an alarm 120202 waiting for connection to NC PLC with a flashing control panel. No sign of life from NCU and first bank of drives.